'Reduce your costs,

control the way you pay'


SmartPay your way to lower energy costs...

By paying for your electricity in advance, with SmartPay you benefit from great prices without having to pay a security deposit or use a pre-payment meter.


Once your Smart Meter has been installed, you have the flexibility to pay for your electricity how and when it suits your business.

Fix competitive prices for up to 3 years, save up to 40% against competitor variable tariffs

Control when you pay - ideal for hospitality businesses with unpredictable cash flow

Free installation of a SmartPay enabled meter, accurate billing & automated reads

Access to a great electricity deal without having to pay a security deposit

Easy and convenient, top-up online via SmartWeb, by phone or by auto top-up

Dedicated UK Customer Services, calls answered on average in just 11 seconds

Please note that we are currently unable to accept new orders for our SmartPay product.

How SmartPay works

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Fix our low prices for a term that suits your business - either 1, 2 or 3 years. Remember you are not required to pay a security deposit


Your first payment is taken 2 weeks after your service start date with Dual Energy, based on your expected usage.


Payments thereafter are taken by monthly Direct Debit, until we can install a SmartPay enabled meter.


Once the meter is installed, choose how and when you pay - either online via SmartWeb, by phone or by auto-top.


Guaranteed Savings

Our SmartPay service is guaranteed to save your business up to 40% against standard variable tariffs.

Budget your energy usage

Email/sms alerts to notify you of your credit levels + monitor your SmartPay pay balance via SmartWeb.

SmartPay your way

Choose to pay by the method
that suits your business, online, over the phone or auto top-up.

Other products



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Track the market for the best prices

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Protect your energy prices for up to 5 years

More information about Dual Energy

Polite, professional and always happy to help. We are passionate about prices and improving service standards.


Our calls are answered on average in just 11 seconds. Your time is important to us and we'd rather you spent it on running your business.

Since 2009 we have helped over 85,000 SME customers to save £££'s on their energy bills! Our mission is to provide small businesses with a real alternative to the 'Big 6' with lower prices and improved service.


Isn't it time you switched your business to a SMARTER energy supplier?

SmartWeb  Online Account

Manage your account 24/7, view your SmartPay balance, make payments and much more with SmartWeb.

Dedicated, UK Customer Services

Smarter Renewable Energy

of our energy purchased
comes from renewable

By switching to Dual Energy you will be reducing your carbon footprint and supporting the production of renewable, greener energy.


Find out what SmartPay can do for your business:

Talk to one of our UK energy saving experts today, they’ll be happy to help.

Mon-Thu 8.30am-5.30pm, Fri 8.30am-5pm excluding Bank Holidays. Calls are recorded for quality and training purposes.

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Premium House,
The Esplanade,
BN11 2BJ

T: 01903 703400
E: enquiries@dual-energy.co.uk

© Dual Energy Direct Ltd 2019. All rights reserved. Registered in England & Wales No: 06468946. VAT No: 976 2976 55.